Easy enough task ask to take some rubbish bags from Ms M’s 2nd floor flat to the bigger bins out back. Ms M is very well-spoken and used to work for the BBC. She tried to offer me a brandy and sit and chat a while, but sadly I couldn’t stay too long!

She was also very keen to show me her Lifeline wearable pendant alarm, which she has because of her high risk of falling. I’d not heard of them before, so am glad I now know what they look like and how they work!