COVID- 19 clinic telephone calls to patients

1 Goodgymer helped their local community in Windsor and Maidenhead
Sara Powell
Windsor and Maidenhead

Thursday 25th February 2021

Credits
Sara Powell
Sara Powell

SESSION ORGANISER

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Report written by Sara Powell

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This mission was so rewarding. The NHS asked me if I could call patients from cohort 1-4, to book them into the clinic for their vaccination. I was given a script and short training session on how to use the NHS database and phone systems. The first call was a bit nerve racking, but after that initial call it was fine. Within the six hour duration an abundance of calls were made, bookings confirmed and patients reassured.



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Amy L
Amy L (she/her)

Sat 27th Feb 2021 at 11:01pm

Well done Sara! I'm glad it was rewarding. Nice T-shirt in that pic too!

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