Lucy and I met in West Norwood and were let in by Mrs M's son. Mrs M's recliner chair needed moving from the sitting room to her bedroom to make it easier for her on her return from hospital. The recliner was pretty bulky but after a few attempts we figured out how to get it through the door. Lucy and Mrs M's son did most of the heavy lifting, though I like to think my moral support was integral to the operation. Mrs M's son told us that his mother is going to receive therapy to help her move around the flat better, so hopefully we might be returning soon to move the chair back!