Mrs J needed help to pick up her prescription and then collect them from a pharmacy. When I got to the GP surgery, staff told me she had phoned earlier to see if I had collected her prescription yet which was a clear sign she was in need of her items pronto. Unfortunately the next door pharmacy did not have one item on the prescription list and would only be available next Tuesday. Oh no!

I contacted Mrs J to let her know I was on my way with the other items and informed her I would stop by another pharmacy nearby for a look to see if they had the missing item in stock. Bingo! I was in luck! I then made my way to Mrs J’s with her full prescription.

As Mrs J is currently unable to leave the house and lives alone she was extremely grateful to have her full prescription collected and dropped off .