Pass(word) it on

1 Goodgymer helped an isolated person in Camden
Dom Tooze
Camden

Saturday 8th August 2020

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Report written by Dom Tooze (he/him)

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After my double header near Bloomsbury, I cycled half an hour to my next task: Mr M was in need of some technical assistance.

On arrival, I found Mr M stood outside. At his suggestion, we wondered halfway down the road and carried out the task leaning on some railings outside a closed community building.

On hearing his issue, and seeing it demonstrated, I realised that his login to update his apps wasn't not working, but he needed a separate login for his make of phone.

We went through how best to manage this - given his aversion to setting up more sets of login credentials, I showed him how to login through Google. This would mean he could remember one set of credentials, and save himself some hassle in future.

We had a bit more of a chat, then headed off. Mission accomplished!



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CJ Jessup

Tue 11th Aug 2020 at 10:30am

Well done Dom - sounds like some good problem solving by you and Mr M both. The too-many-passwords struggle is real! :)

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