Mrs M has spent lots of time telling me about her noisy upstairs neighbour over the time I've been shopping for her. Finally, it seems that a solution may be around the corner - she tells me that she is applying to move to sheltered accommodation away from this neighbour. I was glad to hear how positive she sounds about it, since the disturbance has been causing her even more health problems. Today was my first visit to Mrs M this year, and she was very glad to see me. We had a lovely catch up chat before I collected her shopping from Tesco as usual. Perhaps in the near future I will be supporting Mrs M in a new home!