Ms M probably didn't remember but we've actually met before, when I saw her struggling with her shopping bags a couple of years back and helped her get them home. So when she told me she only needed 4 items from M&S I was pleased and set off with gusto. It was false security! One of the items had none on the shelf (a kind employee fetched it from out the back) another had only 2 of the 3 she wanted, and chocolate covered wafers or Wispa bar? Absolutely not! Fortunately there is a Sainsbury's on the route back so I popped in and found some Time Outs which fit the bill perfectly and elicited much gratitude.