The small hall in Catford where those waiting for their numbers to be called was packed, even though I’d got there early. Everyone was patient, good humoured, even the small children. It was a long wait on behalf of Mr M who cannot cope with the journey due to his disabilities . Everyone gets the same apart from toiletries so I had a chat with him about needs ahead of his number being called.

The amount given was really generous and Mr M was delighted. I’lll probably see him again in a couple of months.