Tech support for Ms L

Ms L has a deadline to upload these documents which is really important for her to meet in order to access timely support. With GoodGym's support she will be able to meet this deadline and stay safe in her home.

Tech support for Ms L

Ms L has a deadline to upload these documents which is really important for her to meet in order to access timely support. With GoodGym's support she will be able to meet this deadline and stay safe in her home.
Miguella Mark-Carew

Saturday 12th December 2020

11:00am - 12:30pm

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About this session

Ms L would like technology support as she said she finds it difficult to understand technology. She needs to upload a couple of documents to a website but she is not sure how to go about doing this. She has a smartphone and has all the files ready as well as the link for the website, she just needs a bit of explanation of what buttons to click to choose the files and complete the upload.

She is very keen to understand the process of uploading documents in general, so she can do similar tasks by herself in the future. She said she's not sure she understands what uploading is. The task should not require looking at the details of the documents, just providing the tech support to upload them, Ms L would be grateful for the help.

What to look out for

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This mission was from a referrer who states that they knowMs L's behaviour and environment enough to say that they do not pose a risk to you.

No mission is ever completely safe; to make sure you are safe, please ensure you are confident in your missions training. It is possible that Ms L's situation may have changed or that the referrer has not identified every potential risk.

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