Naomi from British Red Cross (BRC) let us in while Mr H is expecting home soon, it's not straight forward to find to the flat and we all managed with some help of a kind neighbour. JC is a strong and very practical chap and we managed to finish the task with Naomi's huge approval. We moved the couch from ground floor to the first floor with very very limited space to negotiate. Naomi is a very experienced staff from the BRC and I learned a lot from her during the move in term of keeping things as they were before while creating space for the new bed, it's just better for the patient to come home feeling things are just fine at home. We did it within an hour and are both very happy, hope Mr H will soon recover.