For the second mission of the day, Kash and Sevan were helping Miss J set up her new cordless phone. Unlike some of our missions, there was an instruction manual in the box! The pristine, crisply folded booklet was waiting for them to discover the secrets of the Panasonic KX-TGE822EB that were held within.

Miss J's request was simple, to install her new phone to give her more freedom around the house. The large illuminated buttons would allow Miss J to more easily call others. The louder ringer and call volume would give Miss J the ability to hear the ring and caller more clearly. Finally, the 2 wireless handsets meant that Miss J could carry them around the flat with her.

Despite having the manual to hand, Kash and Sevan did what anyone else would do and charged ahead without reading it. Kash went upstairs with the second handset and cradle to find a suitable plug socket, while Sevan replaced the existing base station on the lower floor.

While Kash and Sevan were setting up the phones, Miss J was zipping up and down the stairs telling them about her life when she was younger. She had been very creative, teaching pottery and being a keen artist and musician. While she'd had a stroke, it hadn't diminished her speed around her home or her desire to enjoy life.

With the phones plugged in, Kash set about making some test calls. We discovered that we needed to turn the speakerphone on and turn the volume up for Miss J to hear the ring and the caller. Luckily these phones could be turned up to 11, which was perfect for Miss J.

After the phones were set up we asked how Miss J's recuperation was going. She said that she'd been recommended to try to do all of the activities she had done before the stroke, talking to people, going for walks, drawing and so on. As we walked out of the door, she said that as we looked distinctive with Sevan's colourful glasses and Kash's red hair, she was inspired to try to paint us. What an honour!