Ms B is housebound and so her TV is a constant companion. It’s therefore been a struggle when her old tv started failing a few months ago and only managing to pickup two channels. A new, bigger TV arrived but with no idea how to set it up, Ms B was helped by Ian from Croydon and Helen from Hammersmith and Fulham to set it up for her on the hottest day of the year. A quick read of the instructions and follow-the-picture quickly brought the welcome message of ‘202 channels syncing’. After running through with Ms B how to work the new TV and taking away the old one, it was mission accomplished and an extra 200 channels at Ms B’s disposal to choose from!