Idura and I met to help Ms Z by moving her old, bulky bed frame out of the way and giving her a bit more space in her bedroom. We met her son who let us in and provided us with an instruction manual for how to operate the previous orthopaedic bed, though it had no assembly or dismantling instructions. After trying a few things and having a hunch about what to do, but not wanting to risk damaging the bed frame, Idura had a genius idea to phone up the manufacturer and managed to get the instructions for dismantling sent to her via email! Fortunately this confirmed our hunch about how to do it before - so we got back to the job with a bit more confidence that what we were doing was the right thing to do. In no time at all, we’d taken all four sides off and stacked them against the wall in another room. Ms Z and her son were overjoyed!