Mrs V had very precise shopping needs, and a Mediterranean accent. Over the phone, she requested Santelinos goat milk and yoghurt plus as many bananas as was allowed.

Three supermarkets later and I’ve at least found some goats yoghurt and milk, but it’s St Helen’s. I’m just getting ready to call and check that’s OK when I realise that’s exactly what Santelinos is in Mrs V’s accent.

Success all round, no kidding!